yay.gift terms of service
1. Service provider
yay.gift is provided by Seatarena Sp. z o.o., registered office in Kraków, ul. Świętokrzyska 12/305-307, 30-015 Kraków, Poland, entered in the register of entrepreneurs of the National Court Register kept by the District Court for Kraków-Śródmieście in Kraków, 11th Commercial Division of the National Court Register, KRS 0001189117, NIP 6772529318, REGON 542470513, share capital [KAPITAŁ ZAKŁADOWY]. Contact: yay@yay.gift.
2. Definitions
- Consumer - a natural person using yay.gift for purposes not directly related to their business or profession.
- Entrepreneur with consumer rights - a natural person concluding a contract directly related to their business when the contract shows it is not of a professional nature for them, in particular given the scope of business disclosed in the Polish Central Register and Information on Economic Activity (CEIDG).
- Organizer - a person who creates an account and an event. Participant - a person who joins an event.
- Service - the yay.gift digital service described in section 3. yay.gift doesn't sell or deliver goods.
3. The service
yay.gift helps a group organize shared gifts: a draw of who buys a gift for whom (Secret Spin) and a Wishlist with reservations and group gifts. It works in the browser and in the mobile app. Draw fees are described in section 6.
4. Account and participants
- Organizers sign up with an email address confirmed by a one-time code.
- An organizer who enters other people's data (name, contact) confirms they may share it and informs those people. Each of them can opt out.
- Participants join with a link and a one-time code or with a personal link. Personal links shouldn't be shared.
5. Rules of use
- yay.gift must not be used for spam, impersonation or unlawful content.
- Only the person who drew knows their result. The organizer can reveal matches with the consent of most participants, as described in the app.
- Riddles are created by an AI model. They may miss - it's a game, not advice.
6. Prices and payments
- The Wishlist is free. In Secret Spin, the first draws on the organizer's account are free and the next ones are paid according to the number of people at the moment of starting (a fixed price per draw or a price per person). The current price list is on the home page ("How much does it cost?") and in the organizer's panel before starting. Prices are in Polish zloty (PLN) and are gross prices including 23% VAT; where the price list gives a net price per person, the price with VAT is shown next to it, and the amount to pay is always shown gross.
- The service is digital: there is no delivery and no delivery cost.
- The organizer can pay for a draw through the external payment system ING Pay, operated by ING Bank Śląski S.A. based in Katowice, or through Stripe (Stripe Payments Europe Ltd., Ireland: card, BLIK, Przelewy24). The available methods are shown in the payment window. The draw starts once the operator confirms the payment, and the organizer gets a confirmation by e-mail.
- Pausing and resuming a draw doesn't require paying again. If more people joined during the pause and the price went up, the difference is paid when resuming.
- If the payment fails or is cancelled, the draw doesn't start and nothing is charged.
7. Right of withdrawal
- Consumers and entrepreneurs with consumer rights may withdraw from the contract without giving a reason within 14 (fourteen) days of concluding it, under the Polish Consumer Rights Act of 30 May 2014. It's enough to send a statement by e-mail to yay@yay.gift or by post to the provider's address before the deadline.
- A draw is a digital service performed right after payment. Before paying, the organizer expressly requests the service to start before the withdrawal period ends and acknowledges losing the right of withdrawal once the draw starts (the service is fully performed).
- After an effective withdrawal we refund the payment within 14 days using the same method the organizer paid with. The service is digital, so there are no goods to return and no return costs.
8. Payments between participants
For group gifts, yay.gift doesn't receive or transfer money - participants pay the person buying the gift directly by bank transfer or BLIK. Participants are responsible for settling up.
9. Complaints
- Seatarena Sp. z o.o. is liable to consumers and entrepreneurs with consumer rights for the conformity of the service with the contract under the Polish Consumer Rights Act of 30 May 2014.
- Complaints can be sent by e-mail to yay@yay.gift or by post to the provider's address. Please describe the problem and give your account e-mail and the event name.
- We reply within 14 days of receiving a complaint. The service isn't covered by a guarantee.
10. Personal data
Data processing and cookies are described in the privacy policy and the cookie policy.
11. Changes
We announce changes to these terms on this page at least 14 days in advance. Polish law applies; this doesn't limit consumer rights under the laws of the consumer's country.